Creating and Sending Invoices

Invoices are a billing tool that enables you to collect payments for custom activities online. They are great for custom proposals, billing customers, or charging someone for additional costs that occurred after the initial booking. 
When you send an AnyRoad Invoice, your guests can pay online with no further action from you. You have the option to collect deposits up to 50% and change the final payment 7 days before the activity begins, just like you would for a normal scheduled activity. 
You can check the progress of a pending Invoice to see if it has been paid, or if it's still pending. It's the simplest way for you to accept credit and debit card payments for custom tours from customers around the world.

Creating an Invoice

Sending an Invoice takes about 1 minute. Before you get started, make sure you have: 

  • Your client's email address
  • First and Last Name
  • The proposed start date
  • Price

Here are the simple steps:

  1. Go to the Invoices tab of your Dashboard. To create a new invoice, click the "+ Create Invoice" button at the top. Note that here you can also see all of your sent and past Invoices. 
  2. Fill in the blanks with your client's information and the tour information. If you chose to cover the service fees your clients will only pay the total price and we will deduct the fee from your wallet when we process your payout. If you'd like to pass that fee to the guest, simply charge the amount you'd like to receive for your tour and the guest will be covering the service fees.

That's it for a basic Invoice! You can now send the invoice to your guest, save a draft or add more details, such as an itinerary or a tour description by following the steps below. 

Feel free to watch this short video that explains how to create an invoice or continue reading.

Adding Details to an Invoice

When you've filled in the basic details, simply click on " More Details" to create a more specific proposal.

Here you can add a title, location, start time and number of people in the tour. You also have the option of including a deposit of up to 50% of the tour price.

By clicking on " Notes / Itinerary >" you will be able to specify a meeting point and add more notes or the tour description as needed.


Editing & Resending an Invoice

It is possible to edit an unpaid invoice, even after it has been sent to your guest. Simply go to the  Invoices tab on your AnyRoad Dashboard and select the invoice you would like to edit. Pending invoices will display as orange.

Click the " Edit"' button, make your changes and then click "Save". There is no need to resend the invoice because the payment information will automatically update. If a guest can't find the invoice or deleted it accidentally you can resend it to them by clicking on the "Resend" button.

Please note that sending an Invoice does not automatically create a booking. The booking information will be added to your calendar once the invoice has been paid and you will receive all the emails that an online booking does.

Sending a Test Invoice

Interactions with guests are important and that's why we want to make sure you are comfortable with Invoices before you send one to your guests. Contact us to schedule a one-on-one demo or feel free to send yourself a test invoice. 

Just fill in as little or as much detail as you'd like, and then click " Send". Check your email to see what it looks like and familiarize yourself with the process.

Guest Notifications

When you send your customers an invoice, they will receive an email with your name or company name at the top. The email will also include a payment link, which will direct your customers to a secure payment page to see the details of the Invoice and pay by credit or debit card.  Click here to see more examples of guest emails and notifications.

If you make a mistake, you can always go back and  edit your invoice as explained above. 

Try it now! Send an invoice from your AnyRoad Dashboard. 

Express Invoice On-the-Go

If you ever have to send an invoice while on-the-go, please copy the following template into an email and send it to  support@anyroad.com. Your invoice will be automatically created and sent to your client! Items that are starred (*) must be completed for the Invoice to be sent:

  1. Invoice Template

First & Last Name*:

Email Address*:

Start Date & End Date*:

Price*:

Cover Service Fee or Pass Fee to Guest (10%)*:

Cancellation Policy*: 

Start Time*:

# of People*:

2. Optional Information

Invoice Title:

Deposit Value (up to 50% of price):

City & Country of tour:

Meeting Spot:

Itinerary / Notes to Guest:

Still Got Questions? Feel free to reach out to our Support Team at support@anyroad.com

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us