Managing Calendar and Availability

Useful tips on managing your availability on the calendar. Learn how to make small adjustments to your availability that only affect certain days.

Apply Calendar Filters to Find Specific Slots Quickly

Whether you want to get on overview of bookings for one specific experience only or you need to block off some unbooked slots, calendar filters help you to find what you are looking for faster. Use this tool to filter results and to make calendar adjustments quickly.

The filters are located on the top left corner of your Calendar tab and allow you to sort bookings and scheduled slots by status (Booked, All Scheduled or Blocked) and or experience.

Adjust Number of Available Slots for a Specific Time

Navigate to the slot from your Dashboard calendar. In the booking summary view, you'll see Total Spots available, number of confirmed bookings, and pen spots.

Adjust the number of open spots available for that specific time by clicking "+" or "-" signs. The new availability will be immediately reflected on your website booking page and will only affect this individual time slot.

If you'd like to adjust the booking slots on any of your unbooked tours, make sure to use the "All Scheduled" calendar filter to find slots that are scheduled but not yet booked. You will see a button which allows you to 'Block All Availability' without having to remove all available spots.

IMPORTANT NOTE: You might occasionally notice that the number of Confirmed Spots and the number of Open Spots doesn't equal the Total Spots. This is because there are likely spots "on hold" or bookings you haven't accepted or declined yet. When a guest tries to book one of your activities on your website we hold their spot for 20 minutes to ensure they have time to complete the booking. If you or one of your guests recently visited the payment page, it's likely that a spot is on hold which will free up within 20 minutes.

Add or Reschedule a Booking Outside of Scheduled Times

You can now “Add a Booking” and “Reschedule” outside of scheduled slots! This new feature will add a lot more flexibility to your Calendar and Bookings, as well as more control over your daily availability.

Please, note that when you add a booking to an unscheduled tour slot that unscheduled time does not appear as bookable online. Added bookings outside of the regular times are considered 'Private Events'. If you would like to add a publicly bookable slot to your calendar please contact our support team to update your schedule.

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