AnyRoad Front Desk Overview

AnyRoad's iOS app, Front Desk, allows you and your team to manage bookings, check-in guests, receive payments and send messages. 

As long as you have a stable internet connection in your brand home, simply download the AnyRoad Front Desk app from the App Store and start using it right away, with no extra cost. 

Front Desk Preview

Front Desk's main page contains all the information you need for upcoming bookings.


Making a Booking

When you click on any of the Experiences listed on the left, you are automatically taken to the next screen where you can create a booking. You can also create a new booking from the Bookings tab by clicking on the + symbol on the top right side of the page. 

All screens within the Front Desk app are dynamic, meaning that if you update the number of guests on a booking, the total cost will be updated accordingly.

Once you have finished filling in all the relevant information, you can quickly review it before clicking on Total which will you take you to the checkout page.

On the next page, you are given the option of selecting your guest's payment method and proceeding with the completion of their booking. 

Just as with Online bookings, you will still be able to use Promo Codes (if your guests have one) or edit the booking's Private Notes (visible on the booking and experience manifest internally). Lastly, on this page, you also have the option of associating the booking to an Affiliate when needed.

If you enter a contact email address for your guest, AnyRoad will send them a confirmation and review email for their booking.

Here is a preview of how a confirmed booking looks like in Front Desk.

Just as via the AnyRoad Dashboard, the Front Desk app also gives you access to your Messages, Bookings, Calendar, and more.

Important Note: bookings for experiences with deposits are not currently supported in the AnyRoad Front Desk. When an experience is configured to require a deposit, it will be automatically hidden on your Front Desk. 

Find out more information about the available Front Desk Settings.

Frequently Asked Questions

  1. Does Front Desk work on other devices, such as Android tablets?

    Currently, the AnyRoad iPad app only works on iOS devices.
     
  2. Are there any limitations to shipping the AnyRoad Hardware to other countries outside the US?

    AnyRoad's Hardware can be shipped anywhere in the world. However, we recommend contacting your local Custom's office prior to purchasing and ordering the Hardware, as there might be local import taxes applied.
     
  3. Is there a way for me to test Front Desk before ordering any Hardware? 

    You can download the AnyRoad Front Desk app from the Apple App Store for free and test or use it as much as you would like to, without requiring any hardware upgrades.
     
  4. Can I use Front Desk to sell only merchandise, without offering any experiences?

    Front Desk is not recommended for merchandise-focused sales. The AnyRoad Front Desk was built for tours, activities, and experiences. However, as long as the currently offered functionality fits your required standards for selling merchandise, you can use Front Desk for merchandise as well. 
     
  5. Are there any costs associated with using Front Desk?

    AnyRoad's Front Desk iOS app is available in the Apple App Store for no additional charge. Please note that all administrative fees associated with your AnyRoad account will apply to all bookings paid in cash or credit/debit card recorded using Front Desk.

    Find out more information about the AnyRoad Front Desk Hardware and how to order it.
     

If you have any additional questions, please contact our Customer Experience team at support@anyroad.com.

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