Cancellations & Refunds

Watch our short Webinar on Cancellations & Refunds, to learn how to: 

  • Confidently cancel & refund via your AnyRoad Dashboard
  • Increase your productivity by becoming a pro-user of AnyRoad’s business management features
  • Offer your guests a seamless booking experience
  • Become more efficient using the AnyRoad tools independently

Please, keep in mind that: 

  • Once a refund is processed, it cannot be reverted.
  • All AnyRoad User Levels (except Data Analysts) can manage bookings and process cancellations and refunds.
  • Refunds for activities with deposits cannot be done via the Dashboard. If you're interested to process such a refund, you need to contact our Customer Experience Team.
  • Similarly, if you're interested in processing a refund for a specific amount without canceling a tour, you need to contact our Customer Experience Team.

If you have any additional questions, please, contact the Customer Support team 24/7 through your AnyRoad Dashboard or at

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