Guest Check-Ins

If you want to keep track of the exact number of guests who attend your experiences over the number of booked guests, you can use our check-in feature upon their arrival.

To do so, you need to locate the specific slot you are interested in on the calendar and open it:

On the day of the experience, the Check-in button will automatically appear on the booking view for all active bookings.  


When you click the Check-in button for a booking, a pop-up option appears with the Booking ID and guest name. Here you can choose to Check-in All guests or manually click on Check-in only for a specific number of guests. Once the check-in is complete, make sure to click on Done.

For bookings that include add-ons, a Redeem button appears next to the add-ons allowing you to choose only those addons that have been taken or used by your guests.

Below you can see how you can check in bookings both with add-ons:

After you start checking in guests and add-ons, in the top right corner, you will see the total number of guests checked in.

If you make a mistake and need to edit the number of check-ins, you can do so via the Dashboard or Front Desk. 

Keep in mind that you can edit the check-ins up to 1 day after the scheduled experience via Front Desk, unlike the Dashboard, which allows you to edit the check-ins without time restrictions.

Below you can see how you can edit the check-ins of a slot:

After you make the necessary edits, please refresh the page so that the total slot check-ins are updated.

If you would like to find out how to check in guests who have a QR code, you can read more about this in our article about AnyRoad Front Desk Overview.

If you have any additional questions, you can contact our Customer Experience team at support@anyroad.com.

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