Guest Check-Ins

If you want to keep track of the exact number of guests who attend your experiences over the number of booked guests, you can use our check-in feature upon their arrival.

To do so, you need to locate the specific slot you are interested in on the calendar and open it:

On the day of the experience, the Check-in button will automatically appear on the booking view for all active bookings.  

When you click the Check-in button for a booking, a pop-up option appears with the Booking ID and guest name. Here you can choose to Check-in All guests or manually click on Check-in only for a specific number of guests. Once the check-in is complete, make sure to click on Done.

For bookings that include add-ons, a Redeem button appears next to the add-ons allowing you to choose only those addons that have been taken or used by your guests.

Below you can see how you can check in bookings both with add-ons:

After you start checking in guests and add-ons, in the top right corner, you will see the total number of guests checked in.

If you make a mistake and need to edit the number of check-ins, you can do so via the Dashboard or Front Desk. 

Keep in mind that you can edit the check-ins up to 1 day after the scheduled experience via Front Desk, unlike the Dashboard, which allows you to edit the check-ins without time restrictions.

Below you can see how you can edit the check-ins of a slot:

After you make the necessary edits, please refresh the page so that the total slot check-ins are updated.

If you would like to find out how to check in guests who have a QR code, you can read more about this in our article about AnyRoad Front Desk Overview.

If you have any additional questions, you can contact our Customer Experience team at

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.