What is a resource?
AnyRoad's Resources feature allows partners to assign resources to experiences. To learn more about resources and how to assign them, please check here.
What is a resource rating?
Resource Rating is an awesome feature that allows guests to rate their resources (e.g. teacher, guide, etc) as part of their experience feedback. The guest will receive a feedback email in which they have the option to rate the experience and the resource that is assigned to that experience.
The branding on these pages can be customized, including your logo and brand colors. See the example below:
Resource Rating allows you to:
- Capture a Resource rating on the Feedback Page, if a resource is assigned to the experience
- See the Resource rating on the Feedback tab in the Dashboard
- See an average rating (across all experiences) for each resource
When your assigned Resources receive a rating, you'll be able to access that via your Feedback tab on your AnyRoad account.
Here's a preview:
Contact your Account Manager or our Customer Experience team at firstname.lastname@example.org if you have any additional questions or would like to activate this feature on your AnyRoad account.