Equipment & Tips for Successful Online Experiences
You can determine the type of online experience and content for each event. We recommend interactive video calls, hosted by a representative of your organization or brand. Ideally, topics should be relevant to the experience target audiences, including as little pre-recorded content as possible.
- At least one account for interactive video calls (e.g. Zoom Pro)
- Reliable, high-speed internet connection (we also recommend that hosts have a reliable phone, in case the internet signal is weak)
- Desktop, laptop or tablet with a camera (phone cameras can work, but aren't ideal for all hosts and content)
- A clean, well-lit room where the host will be presenting the experience (we recommend using multiple light sources from a variety of directions, such as natural window light, a table lamp, a floor lamp, and overhead light)
- A steady microphone (on a pair of headphones connected to your computer or phone, wired or wireless depending on the type of experience)
- Start and end your experience on time. We recommend preparing your video software 10-15 minutes before the scheduled start time to test the equipment and prevent technical issues during the live event.
- Consider scheduling two co-hosts for every experience. One person can present the content, and another can answer questions, manage timing, check-in participants, or start/interpret polls.
- Ensure the camera used to stream the experiences is on a steady surface. Consider using a tripod or other sturdy structure to support your camera equipment.
- Ensure that the host presenting the experience is nearby the microphone at all times. If you are planning to move around during the experience, choose a pair of headphones with a built-in microphone to keep the sound crisp and consistent.
- Try to reduce any background noise as much as possible in the space where you are hosting the experience.
- Host experiences where the internet connection is strong and reliable. Avoid outdoor spaces where light and weather are variable and could result in a poor guest experience.
- Avoid giving long, scripted speeches or lectures that could be shared in an article or a pre-recorded presentation.
Finally, we recommend conducting at least one trial run, either internally or with the AnyRoad team, before your first live experience with each new host. As your partner in providing high-quality experiences, AnyRoad can work with you to ensure guests will be able to see, hear, and focus on your host and your branded experience.
If you have any additional questions, you can contact our Customer Experience team at firstname.lastname@example.org.