Online Experiences as a Guest

Guests interested in booking a Live Online Experience can do so, following the same process as booking any other experience via the AnyRoad plugin on your website. 

The first step is to visit the brand webpage, where the Online Experience is published. To avoid guest confusion and ease tracking different types of experiences, we recommend adding the word "Online" in the title of all Online Experiences offered.

Here is a sample Live Online Experience page, viewed as a guest: 

After guests sign up through the normal checkout process, they see a message confirming their booking, which can be configured to your preferences. 

Here is a sample confirmation message: 

In addition to that, guests also receive a confirmation email that shares the Zoom meeting link along with necessary instructions (e.g. Meeting ID and Password) to attend the experience. 

Click here to learn more about configuring guest confirmation emails to your preferences. 

Here is a sample confirmation email: 

  

Guests will need to download Zoom on their computers, tablets, or phones to be able to attend your event. Cick here to read more about best practices on scheduling Online Experiences using Zoom.

We recommend setting up a consistent video conference room for all Online Experiences, with a unique password required to enter any unique experience. Recurring experiences should retain the same password to enter week-to-week.

The last step to joining a Live Online Experience is for a guest to click on the Zoom link at the scheduled time of the experience. It's essential to start and end your event on time, to ensure a smooth guest experience. 

We recommend preparing your video software 10-15 minutes before the scheduled start time to test the equipment and prevent technical issues during the live event. You can click here to learn more about the equipment you'll need, as well as tips and tricks for successful Online Experiences.

Feel free to contact us anytime on support@anyroad.com with questions or reach out to your Account Manager to get started. 

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