You can check the progress of any Invoice you have sent to determine if it was paid or is still pending. To do so, you need to access the Invoices tab, directly from your AnyRoad account, as shown below.
Invoices will be marked as blue, orange, or grey. Invoices marked in blue indicate that they have been paid and therefore are confirmed bookings. Invoices marked in orange indicate that the guest has not completed payment yet and the invoice is still pending.
The grey color indicates that an invoice was not sent to the guest and was left as a draft. You can preview, continue editing or send a draft invoice by clicking on it and then clicking on the action button of your choice in the panel that will pop up on the right side of the screen.
On draft invoices (marked in grey), you can still edit all the provided information including dates, guest details, price, cancellation policy, start time, and experience details. On unpaid invoices (marked in orange) you can still change this information except for the e-mail address. If you need to change the e-mail address of an unpaid invoice, please contact us at firstname.lastname@example.org.
If you have any additional questions, you can contact our Customer Experience team at email@example.com.